Intercultural Communication and Language Access Compliance on Autopilot

Simplified solutions for healthcare to meet ACA Section 1557, improve patient outcomes, and drive health equity.

Joana Tudela Language Access Expert

Culturizing Access provides evidence-based language access compliance and training services that help healthcare providers and organizations meet regulatory standards, enhance patient safety, and reduce disparities for patients who prefer services in languages other than English, known as Limited English-Proficient (LEP). With over 12 years in healthcare compliance and language access, we bring a unique approach to meeting ACA Section 1557 compliance and quality multicultural patient-centered care standards.

Work With Us

Language Access

FOR ORGANIZATIONS

Elevate patient care and ensure compliance with our specialized language access solutions tailored for healthcare organizations. From compliance-focused consulting to culturally competent training, we enhance communication, breaking language barriers for improved healthcare outcomes.

Language Access

FOR UNIVERSITIES

Nurture the next generation of healthcare providers by emphasizing the significance of quality language access. Our tailored solutions for universities instill essential communication skills early, empowering students to become empathetic and culturally competent professionals.

Healthcare Organizations We Help

We specialize in these organizations. Don’t see yours? Contact us!

Language Services for Hospitals
Community Based Organization Language Services
Federally Qualified Health Centers
Language Services for Clinics

How Can Culturizing Access Help You?

We simplify the complexities of cultural communication, language access, and compliance, putting them on for your organization.

We simplify the complexities of intercultural and multilingual communication with language access compliance.

Here’s how we can help you identify language access strategy gaps and improve compliance:

Evaluate language access needs, and compliance gaps.

Evaluate adherence to Title VI, ACA Section 1557, and other regulations.

Manage bilingual testing, translation project coordination, and grievance oversight.

Develop customized Language Access Plans (LAPs).

Offer ongoing monitoring, policy updates, and regular check-ins.

Design Standard Operating Procedures (SOPs) for compliance and accessibility.

Provide e-courses, workshops, and live practice sessions.

Enable organizations to focus on delivering exceptional care while ensuring equity and compliance.

Train staff to work effectively with interpreters and connect with Limited English Proficient (LEP) patients.

Awarded Top 40 Under 40 outstanding Latino Healthcare Professionals in the US.

How Can Culturizing Access Help Your Healthcare Organization?

WHY PROVIDE CULTURAL AND LINGUISTIC QUALITY SERVICES?

 

High Need: There are 26 million Limited English-Proficient (LEP) patients in the USA.

High Liability: Language-related malpractice lawsuits costing approx. $5 million.

Longer Visits & Stays: 20% Longer ED Visits and 2-days longer hospital stays.

Higher Health Disparities: Compared with English speakers: (1) Higher risk of infection, falls, and surgical delays, (2) 30% higher 30-day Readmission rates, (3) More than 2X rate of facing adverse events resulting in physical harm.

Language Access
Language Access

A Language Access

Implementation Leader

While our services span nationwide, our impact is deeply local. We work closely with C-suite executives, VP, and director levels of operations, compliance, finance, diversity, and inclusion, as well as medical professionals and students. Our compliance-centric solutions are tailored to meet the specific needs of your organization, ensuring seamless integration and immediate results.

We prioritize evidence-based strategies and compliance-driven methodologies. By focusing on compliance, cultural competence, and diversity, our programs empower healthcare professionals to break language barriers, reduce disparities, and provide equitable care to every patient.

At Culturizing Access, we offer:

Language Access Consulting Solutions:

Expert guidance tailored to your organization’s unique needs, ensuring compliance with industry standards and regulations.

Healthcare Language Access Training Programs:

Culturally competent training modules that empower healthcare professionals and students to communicate effectively and inclusively, fostering trust and understanding.

Cultural Competence in Healthcare:

Strategies and insights to enhance cultural competence in healthcare delivery, promoting
diversity and inclusion while meeting compliance requirements.

Language Access
D
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Joana’s courses were a highlight for many of our students, praised for the engaging, enthusiastic delivery and valuable insights shared. A favorite among attendees, she brings critical awareness to the diversity within Hispanic communities, sparking important discussions on healthcare preferences and cultural heterogeneity.

Participant

Boston Congress of Public Health

Joana shines with intelligence, enthusiasm, and a profound passion for making healthcare understandable and accessible. Known for her commitment to excellence and customer service, she combines professionalism with a unique ability to teach and interpret complex concepts, making them clear for diverse audiences.

Matt O.

Healthcare Professional

Joana has an amazing presence—personable, engaging, and informative. She creates an environment where participants feel at ease sharing and connecting. It’s truly impactful to see such engagement and exchange of expertise during her session.

Participant

Healthcare Professional Event

Joana Tudela’s interactive teaching style challenges us, making every lesson interesting and integrating every student, even in a distant learning environment.

M. Garcia

Student

Not sure where you and your organization are when it comes to quality language access?

Healthcare worker

Many organizations struggle with communicating effectively with multicultural communities. Having a language access plan is critical to follow existing mandates and providing quality services to your LEP community.

Check where your organization is at with our Language Access Planner!

Let’s discuss how Culturizing Access can create a plan that works for you!

Joana Tudela

Our Valued Clients

PODER en SALUD
PROCEED INC
Boston Congress of Public Health

Ready to bridge language gaps in healthcare?

Contact us to learn how we can support your organization’s compliance and training needs!